10 Vital Tips for Choosing the Right Web Hosting Company

By : Amy Armitage

Internet Marketing. The Web hosting firm you choose can make or break your small business. Good ones can run things smoothly, are easy to reach, and fix problems efficiently. But bad ones can have more problems than they are worth, be unreachable at critical times, and bring your business to a screeching halt. Finding a good one is crucial to your success.

Here are some tried and true ideas for how to select a host that will save you money, avoid technical snafus, and build your online platform for the future.

1. Choose a Service that Primarily Does Hosting

Although it might be tempting to sign-up with a firm that provides an umbrella of services in addition to website hosting, a good rule of thumb is that if a company overly-diversifies its services, it won't deliver top quality in any of them (e.g. tech support, updates, maintenance, etc.)

2. Choose a Host with a Great Record for Online Security

Most secure hosts will provide SSL Certificates to guarantee your security. Without an SSL Certificate on your site, visitors may come and go without identifying themselves, and this could put your site at risk. Make sure your host implements best practices when it comes to maintaining security architecture, updating security software, and responding effectively to breaches if and when they do occur.

3.Excellent Technical and Customer Service Support via Phone

Does the host provide phone support around the clock? Or can you only email for help during non-business hours? You definitely want the option to call a staffer. Studies show that over-the-phone tech and customer support systems are vastly more efficient than e-mail support centers, on average.

4. Solid Add-On Services

A number of great web hosting companies provide little extras to make sites more effective and user-friendly. These can include image upload galleries, blogs, control panels, order forms, support scripts, databases, and embedded video features. When evaluating various firms, examine sample sites and note what value add-ons you like and what value add-ons you feel are missing in each sample.

5. Don't Rely on Numbers Alone to Make the Decision

Many hosts promise uptime approaching 100%. But there's no way of verifying that kind of claim. If your website goes down, for instance, the company can easily explain it away as a statistically insignificant outlier. Similarly, a potential host may brag about oodles of bandwidth and space on servers, but if your online small-business needs are modest, these numbers shouldn't be your incentive. Finally, be wary of online rating systems. These figures can be jiggered and rejiggered to make a web host look better (or worse) than it actually is.

6. The Right Price for Your Needs

Sure, you can find a service for practically nothing. But there is no such thing as a free lunch when it comes to web hosting. If you're paying a dirt-cheap rate, chances are that the host is watering down services in some respect. Perhaps the host offers minimal security protections or charges clients "pay per play" for technical support. Or maybe the site charges a sky-high maintenance fee or other monthly fee. The point is, you need to read the fine print and to price-compare before making a decision.

7. Flexible Features and Enough Elbow-Room

You have no idea how your online platform might evolve. That's why you need a hosting company that boasts flexible features, supports many different languages, offers linux and Windows options, and supports an array of scripts (PHP, Pearl, Java, etc.) A good rule of thumb for determining space is to "buy big". In other words, even if you don't have tens of thousands of files to upload and store, leave yourself some wiggle room to anticipate future growth.

8. An Easy-To-Use and Safe Shopping Cart

According to numerous estimates, U.S. and U.K. consumers will be spending nearly $150 billion per year online by the year 2010. Your site's e-commerce options should be simple, safe, battle-tested, and easy-to-use.

9. Protection Against Spam, Viruses, Trojan Horses, and the Like

Most creditable web hosting sites provide solid e-mail protection. Make sure to check for compatibility, however. For instance, if you use Microsoft Outlook, make sure that the host has the tools and services to shield your Outlook e-mail effectively -- without blocking key notifications from clients or suppliers.

10.Important Questions to Consider:

a. Does the host provide good references and testimonials?
b. Does the company employ best-of-breed firewalls and routers?
c. Has anyone filed complaints against the company through the Better Business Bureau or other organization?
d. What services do small businesses similar to yours use for web hosting?
e. Can the company provide any statistics to back up claims regarding reliability and technical support?
f. Can you use the host for a trial period before paying full price?
g. How expensive is it to upgrade or downgrade plans?
h. How do blogs and customer forums rate your candidate hosting services?

If Your Email Marketing Does not Work, Think Again Why?

Internet Marketing. Before you arrive at the faulty conclusion that email marketing doesn't work, let’s look at this from a different perspective for a moment that would make your emails ineffective.

First there's what you are writing in the body of the email. If this is your first attempt to get in touch with a prospect, what are you putting in the email? A dissertation? If it's longer than one or two paragraphs, it's too long. Look at your emails like an initial cold call. You need to laser in and deliver a compelling opening statement that's going to grab their interest and stimulate a conversation. Because there's no one to cut you off in an email or stop you from persistent pontification, people have tendency to ramble on and on in an email, giving the prospect the life story of the product or service they want them to consider. Keep it short and focus on the one or two benefits, opening up the opportunity to have a dialogue. That's it.

Second, are you sending attachments in the first email? No attachments! It's hard enough sending an unsolicited email to a prospect. Now you're adding more barriers and increasing the chances of your email winding up in their spam box or junk email folder. Some people have filters on their email that if an attachment is sent it automatically gets deleted. No attachment until that information in the attachment is solicited by the person.

Third, html or text? Once again, with all the email filters people use today, you will increase your odds by sending a text message only rather than trying to get fancy with formatting, graphics and pictures. The prospect really doesn't care about how beautiful your email looks; they care about the core message. Besides, they will never even get a chance to see your beautiful masterpiece in an html email if it's winding up in the trash.

Finally, you are using way too many spam words. As mentioned, the biggest enemy to email marketing or selling via email is the additional security that companies and individuals have on their network or computer. As such, the specific words you are using in the body of the email can be the culprit who is sending your email directly into the trash or spam box. In other words, you are using words that are often identified is spam and in turn, you email is getting flagged and deleted. Not even eye contact! The prospect is not getting a chance to, at the very least, see your email let alone read it and have a chance to respond accordingly.

Understanding Spam Filters to Avoid Your Emails Get Junked!

If you send email campaigns long enough, you will inevitably run into spam filter issues. On average, you can expect 10-20% of your emails to just get lost in cyberspace, mostly due to overzealous spam filters. Unfortunately, there is no quick fix. If you want to avoid getting your emails junked by spam filters, you have to understand how they work.

Generally speaking, spam filters look at a long list of criteria to judge whether or not your email is junk. For example, they might look for spammy phrases like "CLICK HERE!" or "FREE! BUY NOW!". They'll assign points each time they see one of those phrases. Certain criteria get more points than others. Here's a sample of criteria from Spam Assassin, one of the most popular spam filters out there:

• Talks about lots of money (.193 points)

• Describes some sort of breakthrough (.232 points)

• Looks like mortgage pitch (.297 points)

• Contains urgent matter (.288 points)

• Money back guarantee (2.051 points)

• Why Pay More? (1.249 points)

It's easy to use "spammy" keywords in your email without even knowing it. Here are some common ways marketers unwittingly trigger spam filters with their campaigns:

1. Using spammy phrases, like "Click here!" or "Once in a lifetime opportunity!" too many times in your email. Sometimes, you can't avoid phrases like "FREE SHIPPING!" but use them sparingly, and don't do anything else risky.

2. Going crazy with exclamation points!!!!!!

3. USING ALL CAPS, WHICH IS LIKE YELLING IN EMAIL

4. Coloring their fonts bright red, or green

5. Coding sloppy HTML (such as by converting a Microsoft Word file to HTML)

6. Creating an HTML email that's nothing but one big image, with no text (since spam filters can't read images, they assume you're a spammer that's trying to trick 'em)

7. Using the word "Test" in the subject line (agencies run into this all the time, when sending drafts to clients for approval)